Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- SKstan k., Athens, Georgia
“Been conducting business on and off for over 20 years. I left this company 1 time over ” better price” but came back to them just after 1 year. The service Chastain and Associates provides is way above expectations”
- DDawn, Athens, Georgia
Mandy H., Athens, Georgia“Great working with Trey and his team. Communication was always prompt and professional. Thank you Chastain & Associates!”
- John M., Athens, Georgia
“We needed a change from our big box insurance company, the one where there is an agent specifically there to help you with all your needs, but they’re never actually there or don’t have the answer for you. We were looking for more, a smaller scale business where we weren’t just a number and one who is our actual neighbor. We needed more than missed emails, unreturned phone calls, but no clue where to go without going to another big insurance company where we would be treated the same. I passed by Chastain’s office in Lawrenceville and thought I would look into it, so glad I did.
Trey was able to work up a quote, tweak it as needed, and start our policy almost instantly. The discounts they have are actual discounts you can visualize, not just assumed they’re hiding somewhere and hoping they are in your policy. They are a local business, which is the most important element for us, as we are small business owners ourselves, and understand that customer service is key in customer retention.
Trey listened to our needs for our business and our personal accounts. He offered advice, changed the quote as our needs changed and overall, just made me feel like I was just where I needed to be, far far away from that Jake character at the other company. I look forward to a finally stress free insurance experience.” - KEKathy E., Athens, Georgia
“Been with this group for over five years now and they have been amazing. Best prices and stellar service. Thank you!”
- JBJenny B., Athens, Georgia
“Excellent service and excellent rates. They take all of the stress out of dealing with insurance. So grateful for these folks!”
- SASteve A., Athens, Georgia
“Trey and his associates have been the best agency I have used over 30 years! Trey is always responsive and easy when I request adjustments to our coverage. Specifically, our workman’s compensation insurance has been painful with other agencies, but Trey and his associates have been a pleasure! The insurance audits have been very easy and fair, so I HIGHLY recommend Chastain & Associates for ALL your insurance. They are AWESOME!”
- EBElizabeth B., Athens, Georgia
“Meeting Ms Pam was a great experience. Professional, efficient, experienced, friendly staff. Great service and very nice environment.
Chastain highly recommended.” - Greg T., Athens, Georgia
“Great insurance agents! Although,Wendy is the best. She has been our agent for many years and I wouldn’t use anyone else. She makes this company what it is! Very professional and friendly.”
- Dale W., Athens, Georgia
“Trey and his team saved us money and made the whole process easy and stress free. I’m really happy I chose to work with Chastain & Associates for my insurance.”
- Thomas F., Athen, GA
“I have several policies with Chastain and associates. Joy Chasteen has been wonderful to work with. on several instances, she has found ways to save me money. highly recommend!”
